Privacy Policy
The Green Tanners is a leather goods brand owned and operated by RIDGEBORNE SUPPLY LLC, a company registered in the State of Wyoming, United States ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://thegreentanners.com (the "Site").
1. Information We Collect
When you use our Site or place an order, we may collect the following information:
- Contact information, such as your name, email address, phone number, and shipping/billing address.
- Order information, such as the products you purchase, order history, and delivery details.
- Payment information, which is processed securely by our third-party payment providers (such as PayPal and Stripe). We do not store your full credit card or payment account details on our servers.
- Account information, if you create a customer account, such as your login email and order history.
- Communications, such as messages you send us through our contact form, email, or phone.
- Newsletter information, such as your email address if you subscribe to our newsletter.
- Technical and usage information, such as your IP address, browser type, device information, and how you interact with our Site, collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you about your order, including confirmations, tracking updates, and customer support.
- Respond to your questions, warranty claims, and return requests.
- Send you marketing emails and newsletters, only if you have subscribed. You can unsubscribe at any time using the link in our emails.
- Improve our Site, products, and customer experience.
- Detect and prevent fraud, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share it only with trusted third parties as necessary to operate our business, including:
- Payment processors (such as PayPal and Stripe) to securely process your payments.
- Shipping carriers and logistics partners to deliver your orders.
- Manufacturing, warehousing, or fulfillment partners, where required to process and ship your order.
- E-commerce and analytics providers (such as our website platform and Google Analytics/Google Tag Manager) that help us operate and improve the Site.
- Legal authorities, if required by law or to protect our legal rights.
All third parties are required to protect your information and use it only for the purposes described above.
4. Cookies
Our Site uses cookies and similar technologies to keep your cart working, remember your preferences, analyze site traffic, and improve your shopping experience. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly without them.
5. Data Retention
We retain your personal information only as long as necessary to fulfill your orders, provide customer support, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are encrypted and processed through secure, PCI-compliant payment providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
8. International Customers
We ship worldwide, and your information may be processed in the United States or other countries where our service providers operate. By using our Site, you consent to the transfer and processing of your information as described in this Privacy Policy.
9. Children's Privacy
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Green Tanners — a leather goods brand operated by RIDGEBORNE SUPPLY LLC
Registered Business Address: 30 N GOULD ST 62975, SHERIDAN, WY 82801, Wyoming, United States
Email: thegreentanners@gmail.com
Phone: +1 307 622 1771